9 Rules of Good Business

• Keep It Simple! Keep It Fast!
• Single Point Of Contact.
• Quick Response (5 minutes or less).
• Own the Process, A Single “Responsible” Person.
• Poor Business Is Almost Always Related To Poor Communication.
• The Key To Good Communication Is Listening.
• Follow Up, Follow Up, And Then Follow Up Again!
• Thou Shall Quality Control All Business!
• CLIENT SERVICE: Accept Criticism, It Is The Only Way To Get Better, And Never Get Defensive. The Best Answer Is YES, And Then Find A Solution. This Often Leads To New Service Levels Which Is Beneficial To Everyone.